To handle your requests faster and efficiently, we began to use the Track-it system. Hence, yurt@ku.edu.tr address will no longer be available. Please do not forget to send all your requests about dorms through H – TRACKIT (https://trackit.ku.edu.tr/servicedesk/customer/portal/1011), in accordance with the titles listed below.
For your requests that cannot be classified under the H – TRACKIT titles, you should send your request to housing@ku.edu.tr. If the mail you send to the housing@ku.edu.tr can be classified under the H – TRACKIT titles, your message will be redirected back to you and you’ll be asked to open a track-it; your messages will not be automatically converted to a track-it.
H – TRACKIT titles are as follows:
The H – TRACKIT titles, your message will be redirected back to you and you’ll be asked to open a track-it; your messages will not be automatically converted to a track-it.
Cleaning services, pesticide services, maintenance services, shuttle services, dining services, construction / mechanical failures, failures of communal electrical appliances, internet problems, phone services are not under Housing Directorate’s control and responsibility. For such issues, you can contact the related departments by using C-TRACKIT or IT-TRACKIT.